The goal of CFSP services is to help the individual and their caregivers by providing orientation to systems and services available to them including but not limited to government benefits, finding appropriate medical, dental, legal services, general assistance and advocacy. The program advocates for program participants and families to access services and benefits for which they are eligible.

Services include but are not limited to:

• Advocating and interpreting (English/Spanish) during staffing and appointments and appealing denials and benefits. Translating documents families receive related to entitlements and programming
• Assistance accessing medical and dental care
• Assistance acquiring entitlements and services including social security, Medicare/Medicaid and food assistance
• Referrals to assistive technology resources
• Referrals to assistance with guardianship, respite and counseling
• Advocacy which may include abuse and neglect reporting, assistance with filling out forms, appealing for entitlement including SSI, advocacy and appealing complaints to the Ethics and Rights Committee at Esperanza which the Director of CFSP chairs
• Assistance in contacting case management agencies for screenings to determine eligibility for day programming for adults or residential services
• Facilitation for those individuals who are enrolled participants in the Illinois DHS Home-Based Support Services Program (HBSSP) and Family Assistance (FA)